These Terms and
Conditions describe the conditions applicable to your access, use of, and
shopping on the website https://www.Vapalien.com/ (the “Website”).
1.General
We may change the
terms that govern your use of our site. By using our site, you agree to follow
our terms and conditions and any such changes. We may change, move or delete
portions of, or may add to, our site from time to time.
2.User
Restriction
You must be over 18
years of age and of the legal age in your jurisdiction to buy and or use any of
our products.
3.Ordering
Whilst all efforts
are made to ensure the accuracy of product descriptions, specifications, and
pricing there may be occasions where errors arise. Should such a situation occur
Vapalien cannot accept your order. In the event of a mistake, you will be
contacted with a full explanation and a corrected offer. The information
displayed is considered as an invitation to treat not as a confirmed offer for
sale. The contract is confirmed upon the supply of goods.
Given the popularity
and/or supply constraints of some of our products, Vapalien may have to limit
the number of products available for purchase. Vapalien reserves the right to
change quantities available for purchase at any time, even after you place an
order.
Both parties agree
that, following order dispatch, transportation is the sole responsibility of
the third-party logistics company. During this stage, full ownership of the
product(s) belongs to the buyer; all associated liability and risks during
transportation shall be borne by the buyer.
4.Order
Cancelation
Customers can cancel
their order at any time prior to shipping, please contact our customer service
team. However, once the order has been dispatched, the order cannot be
canceled, changed, or refunded. Upon receipt of the package, our Warranty and
Return policy comes into effect.
5.Shipping
and Delivery
Shipping times
displayed on the Website refer to the estimated dispatch time of the packages,
and times are calculated in working days from Monday to Friday. In the case of
major holidays such as Christmas, the Chinese Lunar New Year, the Black Friday
please allow extra delivery time. During those special occasions, we will
provide notices to reflect possible delays.
Since the actual
delivery of your order can be impacted by many events beyond Vapalien’s control.
Vapalien cannot be held liable for late deliveries. We will, however, work with
you to ensure a smooth shopping experience.
There may be
occasions when Vapalien confirms your order but subsequently learns that it
cannot be supplied to you. In the event, Vapalien will contact customers and offer
to cancel the order and refund the purchase cost in full.
Customers are
responsible for providing complete and accurate shipping addresses. Vapalien cannot
make changes to your shipping address once a package has been shipped, and Vapalien
is not liable for packages lost due to incomplete or inaccurate addresses.
6.Exchange
and Returns
If when you receive
your product(s), you are not completely satisfied you may return the items to
us, within 60 days for a refund. Returns will take approximately 5 working days
for the process once the goods have arrived. The precise length depends on the
payment provider used (e.g. PayPal, the credit card company, etc.) Items must
be in their original packaging, all the original boxes must be intact and
included, along with all packaging materials, manuals, blank warranty cards,
plus all accessories and documents provided by the manufacturer. If products
are altered or modified in any way, then the warranty and money-back guarantee
become void immediately.
You must first
contact us and be in receipt of a return merchandise authorization (RMA) number
before sending any item back. Any product returned without an RMA number will
not be refunded.
The
money-back-guarantee does not cover volume/wholesale and customized orders.
Shipping back to Vapalien is paid for by the customer. We are in general unable
to refund your postal fees.
Any product returned
found not to be defective can be refunded within the time stated above. Goods
found to be tampered with by the customer will not be replaced but returned at
the customer's own expense.
7.Product
Descriptions
While we try in good
faith to be as accurate as possible, we do not warrant that product description
or other content is accurate, complete, reliable, or error-free.
The colors of our
products that appear on the site you see will depend on your monitor, we cannot
guarantee that your monitor's display of any color will be accurate.
From time to time
there may be information on Vapeciga.com that contains typographical errors,
inaccuracies, or omissions that may relate to product descriptions, pricing,
and availability. We reserve the right to correct any errors, inaccuracies or
omissions and to change or update information at any time without prior notice
(including after you have submitted your order). If you are not completely
satisfied with your purchase from Vapalien, you may return it with your invoice
by mail. Please see our Return Policy for details.
8.Prices
Prices and
availability of items are subject to change without notice. The prices do not
include import tax and duties, should your package become examined and deemed
taxable by your local customs. Payment of these is the responsibility of the
buyer.
9.Communication
with You
You agree that Vapalien
may send electronic mail to you for the purpose of advising you of changes or
additions to this Site, about any of Vapalien’s products or services, or for
such other purposes that Vapalien deems appropriate.
10.Promotions
Any contests or
promotions described or posted on this site shall be governed by the rules
regulating such an event.
11.Disclaimer
This site and all
contents inside it are provided on an 'as is' basis without warranties of any
kind, either expressed or implied, including, without limitation, warranties of
title or implied warranties of merchantability or fitness for a particular
purpose.
You acknowledge, by
your use of the site, that your use of the site is at your sole risk, that you
assume full responsibility for all costs associated with all necessary
servicing or repairs of any equipment you use in connection with your use of
our site, and that Vapalien shall not be liable for any damages of any kind
related to your use of this site.
12.Conditions
of Use
Copyrights
All content included
on the site such as text, graphics, logos, button, icons, images, audio clips,
digital downloads, and software are all owned by Vapalien and are protected by
international copyright laws.
License
and Site Access
Vapalien grants you a limited license to access and make
personal use of this site. This license does not include any forms of
commercial use of this site or its contents, any collection and use of any
products, any collection and use of any product listings descriptions or
prices, any derivative use of this site or its contents, any downloading or
copying of account information for the benefit of another merchant, or any use
of data mining, robots or similar data gathering and extraction tools.
This site may not be
reproduced, duplicated, copied, sold, resold, or otherwise exploited for any
interest without express written consent from Vapalien.